Android Enterprise Customer Community!

Android zero-touch customer portal

Learn more about the changes to the new zero-touch customer portal   The new zero-touch customer portal has been designed to make it easier for you to manage your account. Here are some of the key changes: New look and feel: The portal has been

43421

49 minutes ago

LizzieCommunity Manager

[Survey] OS & App Version Pinning - Part 1

Hey everyone,It’s time for another community survey! This time, we’re focusing on a topic we have heard on and off across the community: OS & App version pinning. We thought it would be interesting to dive a little deeper into this area together.

60

1 hour ago

MDauffenbachLevel 1.6: Donut

Bulk assignment of ZTE Devices broken via CSV?

I have found a variety of these questions posted both here as well as across other places on the net.It seems that the requirements to apply a bulk change to devices in ZTE are very specific. I cannot find a way to make it work. I’ve tried CSV files

543

3 hours ago

Ah.hnterNew Member

Help Someone Is Using Enterprise to Manage my Phone

I believe someone is using Enterprise either Android or Google to manage my phone for malicious reasons when I am not an employer.

273

5 hours ago

BigdogburrGoogle Team

Security Podcasts

The Secure Element Podcast - Episode #6 Passkeys

Hey Friends,Episode 6 of The Secure Element is live, and this month, we’re diving into Passkeys.I sat down with Harsh Lal, Senior Software Engineer for Android Authentication at Google, and co-chair for the FIDO Alliance Financial Group, to explore w

4195

7 hours ago

YashwanthLevel 1.5: Cupcake

Motorola Moto G 5G (2022) Stuck in Reboot Screen

Hi everyone, I’m looking for guidance on an issue affecting multiple Motorola Moto G 5G (2022) devices that are currently stuck on the reboot screen and unable to boot into the system. We’ve already tried several troubleshooting steps, including perf

342

Dematic_TechNew Member

Need help changing Customer name of one of our Client on Zero Touch Portal.

Hi,One of our customers has requested a change to their customer name in the Zero Touch portal. I can’t see an option to update this directly.I found a note suggesting this needs to be done by raising a support ticket, but I’m not sure where or how t

201

mhfarukLevel 1.6: Donut

Why playstore mode got offline?

I have enrolled a device and working fine but after some days when we try to access playstore it show offline mode of playstore. I have attached image for more clarification. What is the actual issue behind that.thanks in advance.

191

SignetMDMNew Member

Play Protect is blocking our DPC app — appeal submitted 4+ times over 2 months, still blocked (Fully Managed + Samsung Knox)

Hello Android Enterprise Community,I am the developer of MDM solution. We are facing a critical issue with Google Play Protect (GPP) blocking our Device Policy Controller (DPC) during enrollment.Issue Description:Error message: “This app can request

370

Google Play Store “/work” page to be deprecated

LizzieCommunity Manager

Service Announcements

Date: 27 March, 2026 The app browsing page at Play Store for Work (“/work” page) is scheduled for deprecation on May 15, 2026 (please note this has been extended from April 15, 2026 to provide you with more transition time - thank you to those of you

13211

5 days ago

LizzieCommunity Manager

Android zero-touch customer portal

Learn more about the changes to the new zero-touch customer portal   The new zero-touch customer portal has been designed to make it easier for you to manage your account. Here are some of the key changes: New look and feel: The portal has been

43421

49 minutes ago

MDauffenbachLevel 1.6: Donut

Bulk assignment of ZTE Devices broken via CSV?

I have found a variety of these questions posted both here as well as across other places on the net.It seems that the requirements to apply a bulk change to devices in ZTE are very specific. I cannot find a way to make it work. I’ve tried CSV files

543

3 hours ago

Ah.hnterNew Member

Help Someone Is Using Enterprise to Manage my Phone

I believe someone is using Enterprise either Android or Google to manage my phone for malicious reasons when I am not an employer.

273

5 hours ago

YashwanthLevel 1.5: Cupcake

Motorola Moto G 5G (2022) Stuck in Reboot Screen

Hi everyone, I’m looking for guidance on an issue affecting multiple Motorola Moto G 5G (2022) devices that are currently stuck on the reboot screen and unable to boot into the system. We’ve already tried several troubleshooting steps, including perf

342

Dematic_TechNew Member

Need help changing Customer name of one of our Client on Zero Touch Portal.

Hi,One of our customers has requested a change to their customer name in the Zero Touch portal. I can’t see an option to update this directly.I found a note suggesting this needs to be done by raising a support ticket, but I’m not sure where or how t

201

mhfarukLevel 1.6: Donut

Why playstore mode got offline?

I have enrolled a device and working fine but after some days when we try to access playstore it show offline mode of playstore. I have attached image for more clarification. What is the actual issue behind that.thanks in advance.

191

SignetMDMNew Member

Play Protect is blocking our DPC app — appeal submitted 4+ times over 2 months, still blocked (Fully Managed + Samsung Knox)

Hello Android Enterprise Community,I am the developer of MDM solution. We are facing a critical issue with Google Play Protect (GPP) blocking our Device Policy Controller (DPC) during enrollment.Issue Description:Error message: “This app can request

370

nleaphartNew Member

Disabling Wi-Fi Sharing with Custom XML payload?

Hello, all!My team is looking at deploying a custom XML payload that will disable the user’s ability to enable Wi-Fi Sharing on their Mobile Hotspot. The setting is located here (on Android 16): Settings > Connections > Mobile Hotspot and Tethe

280

5 days ago

Alex_MucLevel 3.0: Honeycomb

Google Play Store “/work” is being phased out?

Hey! We recently noticed that a banner is displayed on https://play.google.com/work/apps . According to this, /work will be terminated on April 15. I am aware that the page is generally somewhat outdated and is intended for deprecated EMM APIs. (e.g.

6497

6 days ago

KevinICTLevel 1.5: Cupcake