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New devices only receive "Enterprise Default Profile" instead of default profile

Hey there, this is my first post here as I could not find a ticket system for Zero Touch. Since a couple of weeks all new devices only getting the "Enterprise Default Profile" automatically assigned which I deleted during zero touch tenant setup in ...

New to the community? Introduce yourself here...

Hello everyone, My name is Lizzie and I am the Community Manager here in the Android Enterprise Customer Community. You are probably all use to having the roundtable introductions in meetings and sharing a fun fact about yourself. If you are like me,...

Android Management API quota

I would like to inquire about increasing the quota for the Android Management API.We are planning to develop technology using the Android Management API according to our customers' needs.However, since there are device quotas and query limits set per...

Feasibility of Using Android Management API for Direct Management and Limit Increase

We are planning to use the Android Management API (AMAPI) to manage devices and work profiles within our organization. Our goal is to set up devices for educational purposes and for students, and we intend to develop our own management system using A...

VPN Implementation for Android EMM Console

Hi All, I want to implement VPN capability in my EMM Console, But I am unable to find the reference JSON in the google developer site, nor any comprehensive guides on the subject. I have one option that allows me to enable or disable the VPN, I want ...

Community Festival 2024: take a look

Hello everyone, From Monday 2nd - Friday 6th December, here in the Android Enterprise Customer Community we are hosting our very first community festival to celebrate the end of the year. It's a great way for us all to come together and chat with ...

Android Enterprise Academy - Android Enterprise Associate

Hi all, I was taking the Android Enterprise Associate course and got to the section "Applying Learning to Customer Scenarios". I continually get errors on the page about connecting to the LMS and also if I finally get to the last section to exit the...

The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)

The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts (only numbers appear, without contact names).By def...

Touch screen problems, some time...

Hello, i have some problems with my device:the model - hotwav ultra tab 6Android 13 I dont know how to fix, could you help me to solve it? Operation system process some time while i use touch screen is frozen, to unfrozen i must lock and relock by ...

Wifi Roaming not efficient on Android devices

Dear All, We have issues to make work perfectly the roaming when we move inside our building and thus switch from a wifi Access Point (antenna) to another. It is not critical for lot of web apps but when as soon as we use collaborative apps (like MS ...