Hey everyone,
We're pleased to announce a significant enhancement to the zero-touch customer portal, designed to provide greater transparency over your data. Comprehensive audit logs, offering a detailed and accessible record of all actions affecting your customer data will soon be available in the customer portal.
Key Improvements:
- Comprehensive Logging:
- Captures actions taken from all possible sources eg: zero-touch customer and reseller portal, customer and reseller API.
- Tracks all data related to a zero-touch customer, including:
- Users
- Devices
- Resellers
- Configurations
- Terms of Service
- CSV Files
- Zero-touch customer accounts
- Easy Access and Analysis:
- Access audit logs through a user-friendly interface within the portal.
- Download logs in CSV format for further analysis and reporting.
Benefits:
- Accessibility and Analysis: Ensures easy access and analysis of logs.
- Enhanced Security: Provides a detailed record of all activities impacting customer data, enabling better monitoring.
- Streamlined Troubleshooting: Quickly identify and resolve data-related issues with detailed activity logs.
- Increased Transparency: Offers greater visibility into how your customer data is being accessed and managed.
Important Note:
The audit logs are only available via the zero-touch customer portal. There is no change to the zero-touch reseller portal, Reseller API, and Customer API.
Migration Timeline:
This feature will be enabled during the next few weeks.
Only logs after March 2025 are available in the zero-touch customer portal. If you require older audit logs, please contact your reseller who can raise a support ticket.
We hope you find this enhancement useful. To learn more, please refer to this Help Center guide.
It would be fantastic to hear your feedback or any questions below.
Thanks so much.
