[Customer Story] How Android Enterprise works for this healthcare provider

Thanks Lizzie !! Oh yes, we've got a team of people that are constantly gathering feedback from our clinicians and turning that into productive actions. Help guides, instructional videos, training sessions, etc. The Home Health industry has a high turnover rate, so we're always striving to support our clinicians as best we can. 

Thanks jasonbayton ! Good questions!

1. We use Knox Mobile Enrollment to point our tablets to our MDM (Samsung equivalent to Zero Touch). We've been using Knox Configure to manage a few settings, but we're now moving to Knox Platform for Enterprise OEM config policies with the Knox Service Plugin app. 

2. We have a subset of devices that get the updates on day 1 so we can test and make sure our apps and everything work correctly. The rest of our fleet gets the updates after a few weeks.

3. Yes, unfortunately Samsung went a long time without releasing a new tablet for that line. We're looking into refreshing later this year now that the A9 has been released.