[FIXED] Some Fully Managed devices unable to update Play Store version

Hi Lizzie, thank you for your informazion. Any idea on how to solve the issue, remotely, on devices which are set in fully managed mode with a custom app installed and running in kiosk mode?

I desperately tried issuing a command using Android Management API with CLEAR_APP_DATA type on com.android.vending package name (Google Play Store), but I think it's disallowed from system policy. That's because I found that on a device the "Google Play Store" became "Play Store Recovery Service", but just a tap on it recovered the app and made it start working again.

Thank you.