Getting started with your organization

Managed Google Play API Error

We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account that we use for our main tenant. Still, unaware of my...

FQDNS for Zscaler / Google Play / Intune

Hello, I have a problem with communication with Google services because some FQDNs from Google are blocked. The problem is during downloading applications from Google Play... there are still pending downloading. Could you please share with me the cor...

Sporadic problems with Managed Google Play after enrollment

Hi! We had problems with a few devices after enrollment today. The Managed Play Store did not work properly. Restarting and waiting seems to help. SymptomsEmpty collection in Managed Google PlaySpaceship error, because supposedly no apps were made av...

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New devices only receive "Enterprise Default Profile" instead of a custom profile

Hi all and thanks for your help in advance We purchased new Samsung devices from our reseller and the devices showed up in ZT, I removed the Enterprise default profile and setup few custom profiles (Microsoft Intune). and I set one of the custom prof...

Google Advertising- ID ( AD-ID)

Hi i´m looking for an option to disable/clear the Advertising-ID (AD-ID) on a fully managed Device, i found the KBhttps://support.google.com/googleplay/android-developer/answer/6048248?hl=enIs there any option to remove or clear the AD-ID from EMM/MD...

Intune and Google play

I work in a large organization where many systems and configurations were established before I took over my current role. Currently, I am working on integrating Microsoft Intune as our Mobile Management Solution (MMS) for 300+ Android devices. These ...

Request for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls

To the Esteemed Android Developer Community,I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality:Task Description:Objective:I want to create an Android app t...

Resolved! QR Code APK requirements?

Hello, I am utilizing the QR provisioning method to install an APK that utilizes the DeviceAdminReceive subclass. I was able to get it working on Android 10 tablets, but now I am running into the "Can't set up device \n Contact your IT admin for help...

Basic WiFi-profiles (configuration profiles) do not deploy into Device

Dear all,Since three weeks ago we noticed issue to deploy basic Configuration profiles (WiFi) into devices (MDM is Intune). Problem ONLY occurs with newly enrolled COPE devices running on Android 15. So we think it's Android 15 (Google) issue on COPE...

Deleted organisation ID from Google account.

Hi,We are experiencing an issue. We have delete our organisation from a user account linked to Sophos Central MDM. This organisation is still bound to multiple end user devices which cannot access the Google Play Store and we cannot enroll any new de...