Recent discussions
Community soft launch: feedback
Hello, With all communities and products the period just after it's goes live is a great time to catch any initial feedback including suggestions, bugs, not exactly smart UI... I've created this dedicated post to make it easier for you to reply and share anything you spot. If you want to have more of a focused conversation perhaps on a suggestion, feel free to start a new conversation in this area too. Looking forward to hearing your thoughts and potential bugs 🙂 Thank you, LizzieBig news! Community Upgrade!
Hello everyone, I’m pleased to let you know that we have made an upgrade to the Android Enterprise Customer Community. Thank you for all your patience whilst we implemented this. While most of the upgrade is in the backend, if you are reading this message I’m sure you have already noticed an update to the look and layout of the community! 🙂 We've taken the opportunity to implement changes based on the valuable feedback many of you have provided over the past 18 months, since the launch of Customer Community, particularly around finding content and knowing where to post. What’s new? New community board layout: we’ve simplified the navigation and reduced the amount of boards. On the header you will see the main areas: News & info: this hasn’t changed too much, however this now contains the community information and guidelines. Discussions: is a central place to create topics and interact with other members. Share your feedback, questions and knowledge with using Android for work. Resources: this is a new hub for guides, tips and events. We’ve combined the blog boards together, so you have one key area to explore, as well as the events page. More visible tagging: finding the content you are interested in is a key area for the community. So you will see tags are far more prominent on posts and boards. You can also follow tags (as well as boards) you like (and you will be notified when a new post has been given this tag). You will find the follow buttons on each page across the community too. To check which board or tags you already follow click on the board or visit 'My Settings' in your community account. More community collaboration: we are lucky to have some fantastic and knowledgeable contributors here in the community who spend time helping each other and also create guides or interesting topic discussions. More visibility of the original author when a post is created and featured on the homepage In blogs: you will see that multiple people can co-author a blog article (an article often involves multiple contributors and so now this can be shown) I’d like to take this opportunity to give a special thanks to those active members who provided feedback and helped us to test this before pushing it live. Alex_Muc, Michel, Moombas, jeremy jasonbayton, mattdermody, Rakib, JordanOC, Rose (and to everyone who provided additional feedback across the community). As this is a large update, we expect there are still things that aren’t quite 100% settled and so you still may see a few things updating, but if you spot something not working as expected, please do let us know. It would be fantastic to hear what you think of the changes and if you have any other suggestions for the future. Thank you so much and exciting times ahead. Lizzie (and the Community Team)[Community] Potential downtime in the Customer Community
Hello everyone, I hope you are having a good start to the week. Wednesday 23rd August: 12-4am (PST) / 8am-12pm (BST) / 12:30-4:30pm (IST) / 4-8pm (JST) I just wanted to let you know that we are carrying out some planned maintenance work on the Customer Community platform on Wednesday (23rd August). I've shared with you the maintenance window above, but we expect the community to only be inaccessible for a very brief period of time. We hope the impact on the community to be very small. Outside of this time, if you spot anything not behaving as expected or you have any questions on the above, please let me know. Thanks so much, LizzieUpdated FAQ Section
Hey everyone! Just wanted to let you know that we've updated our FAQ section (found on the Community header) with some new information. This update came straight from suggestions by our awesome Community Product Experts. The new FAQ aims to address many of your questions, support newcomers to Android Enterprise, and serve as a refresher for those looking to relearn. Check it out here and let us know what you think! Big thanks to our PEs jasonbayton, jeremy , Moombas for their help with this update. If you’ve got any other questions you feel should be added to this FAQ (or perhaps you would like to create a post/guide to be included), please suggest below. Cheers, Reece[Community] Potential downtime in the Customer Community
Hello everyone, I hope you are doing well. Wednesday 24th January: 12-4am (PST) / 8am-12pm (BST) / 12:30-4:30pm (IST) / 4-8pm (JST) Just to let you know, we will be carrying out some scheduled updates in the Customer Community backend on Wednesday 24th January. As part of this work, we may have a period of up to 2 hours where the community will be in 'Maintenance Mode' and not accessible to view or post. We are hoping this will be kept to a minimum though and the impact on your experience will be minor. 🤞 Outside of this time, if you spot anything not behaving as expected or you have any questions on the above, please let us know. Thank you, Lizzie (and ReeceK)
