Forum Discussion

ThomasH's avatar
ThomasH
Level 1.5: Cupcake
2 days ago

Action Required: Your app is not compliant with Google Play Policies

Hello everyone,

 

We recently received a notification from Google Play stating that our private app, which is only deployed within our organization on professional devices with our MDM, is not compliant with their policies.

The message we received is as follows:

 

Action Required: Your app is not compliant with Google Play Policies

 

The funny thing is, we have the same app deployed on another Google Developer account, only the package name is different and this one has not been flagged by Google.

We are puzzled by this as our app is only shared on professional devices within our organization.

We do not distribute it publicly and we never know if we really need to take action when we receive this type of alert.

 

Has anyone else faced a similar issue?

Why would Google Play randomly flag and potentially remove our app?

Any insights or advice on how to resolve this would be greatly appreciated.

 

Thank you!

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    2 days ago

    I'd assume the other version will be picked up at some point also. Private apps only require passing basic checks so I'd wonder if it's mistakingly overstepping here. Lizzie  what say you?