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Blocked USB file transfer
We are struggling with some user reports about blocked USB file transfer functionality on their Samsung A52 / A54 devices enrolled with corporate-owned work profile.
Microsoft released a blog p...
Be aware also Google changed out the default behaviour of usb when left unconfigured, which aligns with the experience you're describing.
https://bayton.org/android/android-enterprise-faq/usb-data-access-amapi/
Hey everyone,
I hope you've all had a good week.
Just wanted to come back to you. To clarify the change mentioned by jasonbayton above was updated by Microsoft Intune. I know there was a bit of uncertainty mentioned so just wanted to confirm this.
From our own testing, as you mentioned Weberda, it appears toggling the "USB File Transfer" policy setting from "Not Configured" to "block" (save), then back to "Not configured" (save) will enable USB file transfer. I believe Microsoft are working on an update to iron this out.
If you continue to have difficulties though, please do contact Microsoft Intune directly and they can advise you further.
Hope this helps and do keep us posted if you can.
Thanks again,
Lizzie
Lizzie Thank you!
We were able to solve this issue by re-saving the config with the same values.
We are using Microsoft Intune as our EMM, maybe this is only related to Intune! We found out that the policy values we grabbed by MS Graph API differed ("null" value instead of "true/false"). After our dummy edit the values changed from "null" to true/false and the Android restriction has been updated after the update and USB file transfer was restored on our device fleet.
Maybe this helps!
Be aware also Google changed out the default behaviour of usb when left unconfigured, which aligns with the experience you're describing.
https://bayton.org/android/android-enterprise-faq/usb-data-access-amapi/
Yes but no! 😉
IMHO: it does not explain why the policy value in the json data of Intune falls to "null" values instead of true. The usb file transfer has been enabled for years. A test policy on the same Intune tenant stated "true" values, the production policy was configured to "null" which defaults to DISALLOW_USB_DATA_TRANSFER as you have noted in your documentation.We did not change any values in the Intune admin UI, just hit "edit" and then "save".
No sure, I'm not commenting on Intune's ineptness to handle basic policy values, only the reason why it would be affecting you now recently since this opened referencing the Android 14 bug in the split out to a new topic 🙂
