Forum Discussion
EMM and Android Enterprise Registration
Hi,
I have my google account linked to an EMM registration. I now no longer have access to that EMM system and want to set up my google account to a new EMM system. Unable to do this due to the above. Do not want to create a brand new google account.
I guess only Google Support can assist here but how does one (without a support contract) get in touch with them and get them to disassociate my account from an old EMM system that I no longer have access to.
Thank you all!
- 10 months ago
Do you mean you set it up for management by creating a bind? If so you can remove the bind via
play.google.com/work/adminsettings
Once deleted you'll be able to use the same account to bind with another EMM.
Note any devices, apps, policies will be permanently removed when you delete a bind.
- 10 months ago
In lieu of any official Google doc, here's my FAQ for next time 🙂
- zk_123Level 1.6: Donut10 months ago
This email bounces back by the way:
android-enterprise-support@google.com
- jasonbaytonLevel 4.0: Ice Cream Sandwich10 months ago
Do you mean you set it up for management by creating a bind? If so you can remove the bind via
play.google.com/work/adminsettings
Once deleted you'll be able to use the same account to bind with another EMM.
Note any devices, apps, policies will be permanently removed when you delete a bind.
- zk_123Level 1.6: Donut10 months ago
That does it. Thank you. Wish there'd be an online kb on this that would be easy to find. but Thanks!
- jasonbaytonLevel 4.0: Ice Cream Sandwich10 months ago
In lieu of any official Google doc, here's my FAQ for next time 🙂
- zk_123Level 1.6: Donut10 months ago
I would add some gotchas in there if possible and also the FAQ link in github is non-functional. Cheers again!
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