Forum Discussion

nazmulhawk's avatar
nazmulhawk
Level 1.6: Donut
2 years ago
Solved

getting 'can't set up device' after getting ready for work setup

I've been trying to enroll my Honor pad x9 using qr code method . But I keep getting stuck after "Getting ready for work setup"
I'm new to this and don't have much idea on the topic.

   

  • jasonbayton's avatar
    2 years ago

    Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more. 

     

    If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

    Build a DPC - https://developer.android.com/work/dpc/build-dpc

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    2 years ago

    Hi nazmulhawk,

     

    you should get in contact with your IT department to clarify and investigate why it's not working especially as you seem to try to enroll a fully managed or COPE device.

    • nazmulhawk's avatar
      nazmulhawk
      Level 1.6: Donut
      2 years ago

      ok, just to make sure if this is possible or not.

      can i make my own qr code without any other enrollment partner like microsoft intunes?

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        2 years ago

        If you mean without using any kind of MDM? I don't think so as the MDM provides further configurations, policies and so on.

        What you try to acchieve without using an MDM? Maybe there's another solution for what you are looking for.

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    2 years ago

    Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more. 

     

    If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

    Build a DPC - https://developer.android.com/work/dpc/build-dpc