Forum Discussion

Level 1.6: Donut

2 years ago

Solved

getting 'can't set up device' after getting ready for work setup

I've been trying to enroll my Honor pad x9 using qr code method . But I keep getting stuck after "Getting ready for work setup" I'm new to this and don't have much idea on the topic. ...

jasonbayton
2 years ago
Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more.

If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

Build a DPC - https://developer.android.com/work/dpc/build-dpc

jasonbayton

Level 4.0: Ice Cream Sandwich

2 years ago

Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more.

If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

Build a DPC - https://developer.android.com/work/dpc/build-dpc