Forum Discussion

Yunchuan's avatar
Yunchuan
Level 2.0: Eclair
6 months ago
Solved

Google workspace enrolled devices, enable applications in work profile

Hello,

 

When a device is enrolled with Google workspace, there are 2 applications environment (personal and work), when we restrict access to only work applications menu, how can we enable applications that are already in the device to the work applications list please?

 

Thanks!

  • Michael's avatar
    6 months ago

    Hi Yunchuan,

     

    Thank you for posting this question. I would like to add an additional perspective that would enable you to continue using Work Profile.

     

    You can allow apps which are already installed on a device in the personal side, to appear within the Work Profile (Work Apps). You just need to search for, and approve them through Managed Google Play within the Workspace Admin console, and then assign them to the users who need them. This is the same process as allowing any other app which is not yet installed on the device.

     

    Step by step instructions for adding apps within Workspace can be found here.

     

     

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    6 months ago

    You can't. You need to provide the app in the work profile as well but will be seperated from the personal profile data.

    I guess you most likely try to acchieve a fully managed device state and look more likely look for a COBO than a BYOD or COPE enrollment.

    • Yunchuan's avatar
      Yunchuan
      Level 2.0: Eclair
      6 months ago

      Thanks Moombas. So basically we need to change the management type to a more strict one like COPE or COBO so there is no private Personal space anymore?

       

      Do you know if Google Workspace device management can support all the management types?

       

      Thanks!

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        6 months ago

        As you seem to try to "blend out" the private profile i guess you even don't want COPE as well.

         

        I don't have experience about Google Workspace regarding management maybe someone else here can help with that.

  • Michael's avatar
    Michael
    Google Community Manager
    6 months ago

    Hi Yunchuan,

     

    Thank you for posting this question. I would like to add an additional perspective that would enable you to continue using Work Profile.

     

    You can allow apps which are already installed on a device in the personal side, to appear within the Work Profile (Work Apps). You just need to search for, and approve them through Managed Google Play within the Workspace Admin console, and then assign them to the users who need them. This is the same process as allowing any other app which is not yet installed on the device.

     

    Step by step instructions for adding apps within Workspace can be found here.

     

     

    • Yunchuan's avatar
      Yunchuan
      Level 2.0: Eclair
      6 months ago

      Thanks Michael!

    • Yunchuan's avatar
      Yunchuan
      Level 2.0: Eclair
      6 months ago

      Hi Michael,

       

      Our customer tried following the guide, but they are not able to directly "enable" the application already installed on the device, but rather it directs to Google Playstore.

       

      The issue is that those are paid applications, and the installed applications have a license already but if it redirects to the Playstore, then it will not recognize the license and ask for payment.

       

      Thanks!

      • Michael's avatar
        Michael
        Google Community Manager
        6 months ago

        Hi Yunchuan,

         

        This sounds like expected behaviour.

         

        The purpose of a Work Profile is to keep personal and work apps, identities, and data separate. If the paid app licenses are attached to the personal identity on the device, then it will not be available in the Work Profile (where the personal identity does not exist).

         

        Most paid enterprise applications will have the ability to license their apps via a web portal or other means so that licensing can be managed and tracked centrally. If the customer would like to deploy paid applications within the Work Profile, then we recommend that the IT Admin works with the application developers directly to discuss enterprise licensing options.