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mhfaruk's avatar
mhfaruk
Level 2.0: Eclair
8 months ago
Solved

How often do STATUS_REPORT messages send for a device?

Hi,   I am wondering how often a STATUS_REPORT PubSub message is sent for a device. Is it on a specific cadence? Random? When the device encounters a change (i.e. policy update)?   I can't find a...
  • jeremy's avatar
    jeremy
    8 months ago

    Hello mhfaruk 

    Usually a status report is sent when there is a change of device policy or within 24 hours of the change.

    You can update the policy to trigger a fresh status report.

     

    This is the answer I got from the engineering team about 1.5 year ago, and I don't believe this has changed,

     

    Best,

jeremy's avatar
jeremy
Level 3.0: Honeycomb
8 months ago

Hello mhfaruk 

Usually a status report is sent when there is a change of device policy or within 24 hours of the change.

You can update the policy to trigger a fresh status report.

 

This is the answer I got from the engineering team about 1.5 year ago, and I don't believe this has changed,

 

Best,

mhfaruk's avatar
mhfaruk
Level 2.0: Eclair
8 months ago

Thanks jeremi for your kind response.