Forum Discussion

TomaszP's avatar
TomaszP
Level 1.6: Donut
17 days ago
Solved

Mass deregister from ZTP

Hello

 

I currently have one client with 1000+ devices. Sometimes, there is need to deregister sopme devices (for example when they are send to repair). Is there any faster way to mass deregister devices from ZTP than searching them one by one? I mean, sometimes it is 50, or even 100. Do I have to search each device individually one by one, or is there any automated option to do it?

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    17 days ago

    OFc you can do it with a csv file you can find more information about that in the ZTP top right (3 dots menu).

    • TomaszP's avatar
      TomaszP
      Level 1.6: Donut
      17 days ago

      Thanks for fast response!

      But sadly, i still cant find it. I have located those 3 dots menu near 'add devices' button, but all options i have are:

      -Customize table

      -Chow only Essentials devices

      -download results as .csv

       

      as on that attached image, but i have translated it:

       

       

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        17 days ago

        My menus are called different but I'm in owner role maybe it'S different then?

        -Customize table

        -apply configurations from csv file

        -download results as .csv

  • Michel's avatar
    Michel
    Level 2.3: Gingerbread
    17 days ago

    I believe you cannot delete devices in bulk from a customer portal. You can only apply configuration in bulk (as in, assign a profile in bulk). But thats it. (But please, let me know if I missed something Moombas )

     

    As a reseller you can delete devices in bulk via the API, but not via the webpage. 

     

    Its also mentioned here as feedback: https://www.androidenterprise.community/t5/zero-touch/android-zero-touch-customer-portal/td-p/4079

     

    Lizzie , did you get a response regarding the feature request you filed?