Forum Discussion

jarmo_akkanen's avatar
jarmo_akkanen
Level 2.0: Eclair
2 years ago

Microsoft Company Portal App

Hi all,

Seems that latest Company Portal version from Microsoft is having some issue.

Problem description:
Installation from Play Store is working but launching Company Portal app, it just freezes with logo on the screen. Never does anything, just freezing. We have case opened to Microsoft. Keep you all posted.

Version 5.0.6170.0
Published 28.2.2024

 

Please test if you have BYOD method setup for your company.
-jarmo

  • ReeceK's avatar
    ReeceK
    Former Community Manager
    2 years ago

    Hi jarmo_akkanen 

     

    Thanks for the update!

     

    This information will be really beneficial to other members facing similar issues.

     

    Please continue to keep us informed.

     

    Reece

     

     

  • jarmo_akkanen's avatar
    jarmo_akkanen
    Level 2.0: Eclair
    2 years ago

    There is now new version of Company Portal out from Microsoft. This will most probably fix the issue. We will run some testing. No official reply from MS to our case.

    New version 5.0.6171.0

  • jarmo_akkanen's avatar
    jarmo_akkanen
    Level 2.0: Eclair
    2 years ago

    We were able to test new version (5.0.6171.0) of Company Portal app released by Microsoft and it’s working.
    Issue fixed.