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MelkonTorosyan's avatar
MelkonTorosyan
Level 2.0: Eclair
4 months ago
Solved

Missing Apps in managed Play Store

Hi everyone,

I did see in previous posts, that we had a problem with missing apps a year ago. (https://www.androidenterprise.community/t5/general-discussions/fixed-service-announcement-available-work-apps-missing-in/td-p/811)

 

Since yesterday we have a problem, that all optional apps are not visibile in the managed Play store. Our users see only the required apps but not the optional apps or webclips.
This happens only for users enrolling a new device. Existing users does not have the problem "yet".

Is there anybody else seeing this problem.

We use Ivanti EPMM.

Kind regards
Melkon

  • MelkonTorosyan's avatar
    4 months ago

    The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

  • MelkonTorosyan's avatar
    MelkonTorosyan
    Level 2.0: Eclair
    4 months ago

    The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    4 months ago

    Great to hear you got this all sorted out MelkonTorosyan. Thanks for sharing the update here. 🎉

     

    (Also, loving the new community avatar 😎)