Forum Discussion

Level 1.5: Cupcake

10 months ago

Provisioning dedicated device

Hello I'm trying to provisioning a device into a fully managed dedicated device in Kiosk mode, and I have done it using Android Management Api and 6 tap method and QR code on welcome screen during fa...

jasonbayton

Level 4.0: Ice Cream Sandwich

10 months ago

That sounds like an AOSP device? If there's no wizard & no preloaded Google apps it will not support AMAPI.

There are ways to set non-GMS devices in DO but these don't still support Android Enterprise officially.

mattdermody
Level 2.3: Gingerbread
10 months ago
I agree. It sounds like either AOSP or Factory Reset Protection kicking in. If you had added a personal account to the device before the Factory Reset procedure it may now be prompting you to re-enter those account credentials to recover the device. That is Factory Reset Protection. It would however still appear like a variation of the startup wizard UI. If the device is AOSP (Non-GMS) then a Factory Reset will take you straight to the device home screen and you'll never see the SUW. In that case you may need to use an OEM provided method for AE enrollment. On Zebra AOSP devices for example you can use StageNow and still get the devices enrolled into an EMM under Device Owner.