Forum Discussion
Copy-paste issue (COPE)
Hello Everyone, I have a slight issue with copy-paste on Corporate owned, personal enabled devices (COPE) managed via Intune. To put it simple - people can copy text from work profile to personal. H...
Hopefully we're talking about the same thing:
{
"mCategoryMap": {
"RCP_CATEGORY": {
"mKeyMap": {
"poRCPMoveFilesFromWorkProfileToPersonal": {
"mData": null,
"mMessage": "[Allow moving files from work profile to personal space in Work profile policies (Profile Owner) successfully processed.]",
"mPolicyStatus": true,
"mReportStatus": 1
},
"poRCPMoveFilesFromPersonalToWorkProfile": {
"mData": null,
"mMessage": null,
"mPolicyStatus": false,
"mReportStatus": 0
},
"poRCPShareClipboardToData": {
"mData": null,
"mMessage": "[Enable Sharing of Clipboard Data to Owner in Work profile policies (Profile Owner) successfully processed.]",
"mPolicyStatus": true,
"mReportStatus": 1
},
"poRCPDataSyncPolicy": {
"mData": null,
"mMessage": "[Enable RCP data sync policy (Configure profiles below) in Work profile policies (Profile Owner) is not supported by this device.][14001][This policy is not supported for this knox version or higher.]",
"mPolicyStatus": true,
"mReportStatus": 1
}
}
},
"CMFA_CATEGORY": {
"mKeyMap": {}
},
"KPU_CATEGORY": {
"mKeyMap": {
"profileName": {
"mData": null,
"mMessage": "Knox policies in EMEA_v1.34 successfully processed",
"mPolicyStatus": true,
"mReportStatus": 1
},
"kpePremiumLicenseKey": {
"mData": null,
"mMessage": "Successfully activated license key ending with ...PNJZ",
"mPolicyStatus": true,
"mReportStatus": 1
}
}
}
},
"mStatus": "SUCCESS",
"mTimeStamp": 1721038679013
}
That looks like the one I was looking for but it seems to be lacking some information.
Couple of things that I see in this config (you might have configured it but did not copy it to your post):
- No license key - You need a KPE license (free) at least (RCP is marked as a premium function which used to be a paid license)
- The policy to allow files from work to personal (first one in the code) appears to be set to true, while you had it set to false in the screenshot you shared earlier.
- Same for clipboard data
- The RCP function is indeed not needed here, you don't need to set it to true of false.
- The section above the RCP policies is not enabled ( Work profile polices (Profile Owner) -> Set Enable work profile policies to true).
I tried to replicate the issue you are experiencing since I don't understand why it should not work. But with all the settings mentioned in this topic, I was still able to copy paste from work to personal. Since I had to get back to work, I moved my user account of my demo device back to its original group I use for trainings and that group seems to have a policy, or a mix of policies, that solved it.
I'm not able to copy paste form work to personal, and i'm not able to move files from work to personal. But I am able to copy paste to my work profile and share files with work profile apps.
I will share the config below and leave it up to you to figure out what works for you, since I really have to get back to my work 😂
Knox Service plugin. (with a free Knox platform for Enterprise license key)
And the Intune - Android Enterprise restrictions profile:
Good luck and please let me know what did the trick if you find out!
