Device doesn't show factory reset message (2 hours) after signing configuration in Zero Touch Portal

hi mistermatt87  I received this information directly from Google:

Scenario 1: Device that is already in use and has not yet been added to zero-touch
If the customer assigns an EMM configuration to this device, it will not receive any notification that it is a corporate device that needs to be reset.
If the device undergoes a reset, it will automatically follow the zero-touch flow once it has achieved connectivity.
If the user does not connect the device to a network after the reset, they will be able to configure it as a personal device (without EMM). However, as soon as the device gains connectivity, even after a long time, it will display the message that it is a corporate device and will need to be reset.

Scenario 2: New, unused device that has not yet been added to zero-touch
If the device is added to zero-touch but no EMM configuration is assigned to it, when it is turned on for the first time and gains connectivity, the zero-touch flow will NOT start.
When the client assigns an EMM configuration to the device, it will not display the message that it is a corporate device that needs to be reset. In this case, you would first need to manually reset the device for it to then follow the zero-touch flow once it gains connectivity.

In a nutshell:
- Enrolling a device that is already in use in zero-touch does not cause the user of that device to receive the corporate device notification with the reset order.
- Enrolling a device in zero-touch but not assigning it an EMM configuration will cause the same behavior as a device that is not enrolled in zero-touch.
- After enrolling a device that is already in use in zero-touch and assigning an EMM configuration to it, you will need to force a reset on it so that it follows the zero-touch flow.