Forum Discussion
Sporadic problems with Managed Google Play after enrollment
Hi! We had problems with a few devices after enrollment today. The Managed Play Store did not work properly. Restarting and waiting seems to help. Symptoms Empty collection in Managed Googl...
I was able to reproduce the problem today after several attempts.
In the case of an issue, an update from Google Play seems to help. (Google Play > Settings > About > Update Play Store)
On my test device, the problem was resolved about 3 minutes after enrollment. During this time, a Play Store update from 41.1.19-31 to 44.4.19-31 was installed.
Since there is a workaround / solution, I will not open a ticket with Omnissa. They would most certainly not open a ticket with Google in that case.
Flo If Ivanti has a ticket with Google and you need more logs, I could send you Verbose logs.
