Forum Discussion
Sporadic problems with Managed Google Play after enrollment
Hey Alex_Muc, ThomasH, abc, AdamA, jeremy,
Me again! 😀
Our engineers have been investigating this and have rolled out a fix, would you mind giving this a test on your end to see if this is working as expected now please?
Thank you all for highlighting this to your EMMs and I'd like to also give Alex a extra shoutout here for all the additional testing and 'Sherlock-eque' skills to narrow down what what happening here, as it has been a tricky one to pin down. 🤩
Fingers crossed this is all working for you now. Looking forward to hearing your feedback.
Thanks again,
Lizzie
I was able to reproduce the problem today after several attempts.
In the case of an issue, an update from Google Play seems to help. (Google Play > Settings > About > Update Play Store)
On my test device, the problem was resolved about 3 minutes after enrollment. During this time, a Play Store update from 41.1.19-31 to 44.4.19-31 was installed.
Since there is a workaround / solution, I will not open a ticket with Omnissa. They would most certainly not open a ticket with Google in that case.
Flo If Ivanti has a ticket with Google and you need more logs, I could send you Verbose logs.
