Forum Discussion

Level 1.5: Cupcake

8 months ago

Zero Touch Portal Setup - Error 403 on login

Hi, My reseller has set-up an account linked to a corporate Google account. When I try to login to https://partner.android.com/zerotouch using that account I get a "403, The account doesn't have...

pmason

Level 1.5: Cupcake

2 months ago

Lizziehave you been able to solve this problem? Any other information?

From our side we have exactly the same problem. We created a new customer on Zero Touch Reseller portal. However, the customer is getting "403, The account doesn't have permission to see this page. Contact your admin for access or use a different account.".

When we created the new customer on the portal, the primary account it was not yet created for Google, not sure if the problem comes from there.

Of course, the customer is trying to navigate through: https://enterprise.google.com/android/zero-touch/customers/

What can be done on these cases?

Please, advise.

Regards,

Moombas

Level 4.1: Jelly Bean

2 months ago

But how about create it for google afterwards and try login then again?
We (just a customer) saw something similar when we added new users and told them then to create a Google account. Afterwards they were all able to login.