Forum Discussion
Zero-Touch-Registration is not available
- 2 years ago
Hello everyone,
I hope you are doing well.
I wanted to come back to you all with some positive news a fix has been implemented for this issue. I've heard from a couple of you that this is now working. If you could all check your impacted devices please to see if this has been resolved and let me know, that would be a great help.
Once again a massive thank you for all the feedback you have shared in this discussion, it has really helped to get this resolved.
Hope to hear from you soon and thanks again.
Lizzie
P.S - I will mark this as resolved and update the service announcement, but do keep me posted if you believe this isn't the case. Thanks.
- 8 months ago
Hey everyone,
I hope you are doing well. As this issue is now resolved and it's quite a long discussion, to avoid confusion with any future comments I'm going to close this topic for new replies now. I hope this is all fine with you.
If you are experiencing something similar or want to discuss something related, please do create a new topic here in the community (here is the direct link to do it) and we can carry on the conversation.
Thanks so much,
Lizzie
Hello everyone,
I hope you are doing well.
I wanted to come back to you all with some positive news a fix has been implemented for this issue. I've heard from a couple of you that this is now working. If you could all check your impacted devices please to see if this has been resolved and let me know, that would be a great help.
Once again a massive thank you for all the feedback you have shared in this discussion, it has really helped to get this resolved.
Hope to hear from you soon and thanks again.
Lizzie
P.S - I will mark this as resolved and update the service announcement, but do keep me posted if you believe this isn't the case. Thanks.
- NickS2 years agoLevel 1.6: Donut
What are the details for the fix?
As per Samsung this will be fixed per binary update: https://docs.samsungknox.com/admin/knox-platform-for-enterprise/kbas/kba-1120-unable-to-enroll-device-with-zero-touch-enrollment/
- NickS2 years agoLevel 1.6: Donut
It's working now
- Lizzie2 years agoGoogle Community Manager
Thanks NickS. Great to hear this is working for you now, thanks for sharing an update.
To answer your original question regarding the details of the fix, Samsung has now updated their SA with more details on this in the 'Resolution' section, you can take a look here. Hope this helps.
Thanks again,
Lizzie