App not available to add to collection in managed google play using Intune

[BOL]

Hi!

We have an ongoing problem with adding apps to our company collection in managed google play. We can add a private app or create a web-app and it works perfectly fine. We can assign the app through Intune so our end users are able to use it. However, we've had an ongoing problem for over 6 months now where we cannot find the app when trying to add it to our collection. We can search for apps but they do not appear when we search, thus making us unable to add it to the collection which in turn makes it so our users cannot find the app directly in the managed play store and has to search for it themselves.

The issue happens with both private and web-apps and we've noticed that sometimes the app is searchable and we are able to add it to our collection after a varying time period. We've had apps that appears in a search after a few weeks, a few months and some haven't showed up at all since this problem started. I can't say for sure when it happened but it's been more than 6 months ago. Before we encountered this problem we've not had any problems like this at all.

Does anyone know how or why this might occur? What is it that makes some apps searchable after some time and some not? All help appreciated.

/Martin