Google Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This h...
Hi Lizzie , The same happened to a Knox Manage tenant of a client of ours. We have contacted our EMM provider but we didn't get any further than the advise of unrolling everything and linking a new account!
Upon trying to recover the account, the message pops up saying "Google doesn't provide another way to sign in to this account". It is deleted a week ago by Google for unknown reason. The Managed Play account is still bound to the EMM and is active, but how long? Can you provide me more information please?
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Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This h...","body@stringLength":"781","rawBody":"
Hello all,
We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue.
Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?
We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue.
Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?
"},"Conversation:conversation:417":{"__typename":"Conversation","id":"conversation:417","solved":false,"topic":{"__ref":"ForumTopicMessage:message:417"},"lastPostingActivityTime":"2025-01-15T06:11:06.119-08:00","lastPostTime":"2025-01-15T06:11:06.119-08:00","unreadReplyCount":48,"isSubscribed":false},"ModerationData:moderation_data:417":{"__typename":"ModerationData","id":"moderation_data:417","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:417_1":{"__typename":"Revision","id":"revision:417_1","lastEditTime":"2023-08-10T12:27:49.224-07:00"},"ForumReplyMessage:message:2453":{"__typename":"ForumReplyMessage","id":"message:2453","conversation":{"__ref":"Conversation:conversation:417"},"author":{"__ref":"User:user:7282"},"revisionNum":1,"uid":2453,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Conversations"},"subject":"Re: Google Deleted Account that Links Managed Play Store","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2453"},"parent":{"__ref":"ForumTopicMessage:message:417"},"body":"
Hi Lizzie , The same happened to a Knox Manage tenant of a client of ours. We have contacted our EMM provider but we didn't get any further than the advise of unrolling everything and linking a new account!
Upon trying to recover the account, the message pops up saying \"Google doesn't provide another way to sign in to this account\". It is deleted a week ago by Google for unknown reason. The Managed Play account is still bound to the EMM and is active, but how long? Can you provide me more information please?
","body@stringLength":"734","rawBody":"
Hi , The same happened to a Knox Manage tenant of a client of ours. We have contacted our EMM provider but we didn't get any further than the advise of unrolling everything and linking a new account!
Upon trying to recover the account, the message pops up saying \"Google doesn't provide another way to sign in to this account\". It is deleted a week ago by Google for unknown reason. The Managed Play account is still bound to the EMM and is active, but how long? Can you provide me more information please?
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