Forum Discussion

ruba's avatar
ruba
Level 1.5: Cupcake
2 months ago

Intune and Google play

I work in a large organization where many systems and configurations were established before I took over my current role. Currently, I am working on integrating Microsoft Intune as our Mobile Management Solution (MMS) for 300+ Android devices. These devices will be configured in Kiosk mode and will not have individual user assignments.

While managing applications in the embedded Google Play Store (iFrame) within Intune, I am unable to view applications shared with our organization’s Google Organization ID. The integration between Intune and Google Play appears to have already been completed, but I do not have access to the account associated with this setup.

I suspect the issue might be related to one of the following:

  • My account is not added under the Google Organization ID.
  • There is a missing connection or configuration preventing proper access.

Has anyone encountered a similar issue? If so, I would appreciate any insights or guidance on resolving this.

    • ruba's avatar
      ruba
      Level 1.5: Cupcake
      2 months ago

      Thank you for your reply and the suggested method. I have followed the steps, but unfortunately, I am still unable to see the application.

      Could you advise on the next steps I should take to resolve this? Additionally, if you have a list of troubleshooting steps based on your experience, I would greatly appreciate it.

      Thank you for your support, and I look forward to your guidance.