Forum Discussion

extrus's avatar
extrus
Level 1.5: Cupcake
5 months ago

The Zero-touch doesn't have an Owner user. (accidentally put down the permission into Admin)

I accidentally lowering the permission of our only user in the zero-touch to admin. So I can't have the Owner permissions on the same account. Is there any way to add new Owner account or change th...
Lizzie's avatar
Lizzie
Google Community Manager
5 months ago

Hello extrus,

 

Welcome to the Customer Community. 

 

I presume if you were able to change the user role permission of your colleague's role from 'owner' to 'admin' you also have the 'owner' permissions on your account? 

extrus's avatar
extrus
Level 1.5: Cupcake
5 months ago

I changed my role from 'Owner' to 'Admin' myself

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    5 months ago

    Thanks extrus, for confirming. Yes, this will need to be updated by our team. If it's ok with you, I'll send you a direct message via the community (click on the little envelope in the top right corner of the community to read your messages) to gather some details and we can get this sorted for you. 

     

    Thanks,

    Lizzie