Forum Discussion

Varun3330's avatar
Varun3330
Level 1.5: Cupcake
2 months ago

Zero Touch Enrolment Failed

Hi Team,   I have a couple of devices that I could add in the Zero Touch Reseller Portal; however, the device doesn't take ZT.   I have other devices in the same ZT account, and it works fine.  ...
Lizzie's avatar
Lizzie
Google Community Manager
2 months ago

Hello Varun3330,

 

Great to meet you. Sorry to hear you are having difficulties with this. 

 

This could potentially be a setup issue, I wonder have you contacted your reseller to mention that the devices aren't enrolling correctly? 

 

Do the devices get an error message or can you provide a little more information on what happens when you try to enroll them? 

 

Thanks,
Lizzie

Recent Discussions