Forum Discussion

Edna6767's avatar
Edna6767
Level 1.5: Cupcake
12 months ago

HELP ON TRACKING THE MOBILE DEVICE

  • Kindly help on tracking the lost mobile device infinix smart 6 IME# 3501631006409642 bought 31 December 2022 at Mobile city Rail Park Gaborone Botswana
  • ReeceK's avatar
    ReeceK
    Former Community Manager
    11 months ago

    Hello Edna6767, 

     

    Welcome to the community! 😊

     

    I'm sorry to hear about your phone. Before you misplaced it, did you happen to install a phone tracking app or use Google's 'Find Your Phone' feature? It might be beneficial to check on another device to see if you've registered your phone and can track its location that way.

     

    Thanks,

    Reece

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    11 months ago

    Hi Edna,

    we can't track your phone for you and would be scared if it would be the case (everyone using an Andorid phone would have a problem then^^).

  • Kristen's avatar
    Kristen
    Level 1.6: Donut
    11 months ago

    Do you have a wearable device like the Pixel Watch 2, which has a "Find My Device" feature built in?

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