Touch screen problems, some time...

Heywood
Level 1.5: Cupcake

a week ago

Hello, i have some problems with my device:

the model - hotwav ultra tab 6

Android 13 

 

I dont know how to fix, could you help me to solve it? 

 

Operation system process some time while i use touch screen is frozen, to unfrozen i must lock and relock by button. 

 

I have done to fix problem 

- reset to default os system, clear and delete all app to stack, but the problem is not solved 

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3 REPLIES 3

Moombas
Level 4.1: Jelly Bean

Wednesday

I would really recommend to reach out to the manufacturer as they may be able to help.

As you should still have waranty, i would recommend to check for os updates and if there are none or issue persist send it to repair.

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Heywood
Level 1.5: Cupcake
In response to Moombas

Wednesday

Where i can download android 12 or 13 .iso file system? 

 

I must to try re-install operation system

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Moombas
Level 4.1: Jelly Bean
In response to Heywood

Wednesday

You can't and you don'T need to.

https://www.hotwav.com/en-eu/pages/faqs#:~:text=Generally%20a%20hard,reboot%20system%20now%E2%80%9D. 

Flashing the device with any kind of iso/rom not supported by the manufacturer can brick your device and you will loose entire warranty and support.

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