zero-touch
27 TopicsZero Touch - Multiple Resellers
AT&T enrolled us for Zero touch and provided us a Customer ID, is this the Customer ID we need to give every reseller? We gave CDW our google account which it's what AT&T requested and now CDW provided us with another customer ID. We do see both resellers but we have to switch back and forth between resellers and have to add every configuration to each reseller. Is this by default? We are about to add multiple more resellers and would be nice if we can see all devices/resellers into on tap. Thank you49Views0likes2CommentsForce settings on Dedicated devices during enrollment
Hello all, I'm trying to deploy a Dedicated device profile in Microsoft Intune, I created the configuration profiles and the compliance policy with some settings, in specific about PIN creation and complexity, but during the setup users are not asked to enter any PIN, and at the end the device result non-compliant until the PIN is set and is fulfilling the rules I set. Is there by any chance a way to force the PIN creation request during the enrollment phase as happens for user-associated devices? Thanks in advance /Lucius5.1KViews1like8Comments(COPE) Hide app in work profile
Hello, I have a small case I'd like to submit to the community for help please. A customer use Mobile Iron, and use Zero Touch to enroll our Android 14 products. In their DPC extras, they enabled the system apps and need to keep that way: "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":{ "workProfileEnabled": true, "quickStart":"true" } Now after the device is enrolled, the Work profile is filled with bunch of apps including unwanted ones like Netflix, Adobe, YT kids, ... From Mobile Iron, they want to hide/disable some apps, using "setApplicationHidden" but it doesn't work. At OEM side, we tested this API with the Test DPC and it works properly. My thinking was that as we are in COPE, and the apps that the customer wants to remove are from the Personal space, then this is not working as the MDM cannot interact with Personal space content. Does this make sense? Are there a way to hide the unwanted apps from the Work profile, despite having "leave all system apps" enabled from the ZT DPC extras? Anyone has any suggestions please? Thanks!152Views3likes13CommentsError 403 on Zero Touch portal setup
Hi. I have tried to set up a zero-touch account, but when I log in at https://enterprise.google.com/android/zero-touch/customers, I get an error message like "Error 403. The account xxx@yyyy.zz is not authorized to see this page. Contact your administrator for access, or use another account." How can I get help with this issue? I can't see who would be "my administrator"...Solved442Views0likes7CommentsSilent installation of applications on TELPO devices using Android Enterprise
I have an Android application that I want to use on TELPO devices, but in a way that updates are downloaded silently on the device, meaning the user does not have to intervene to update or install an application. I understand that with the configurations offered by Android Enterprise, it is possible to set up a device to allow the actions I require.97Views0likes1Commentrequirements for provisioning an app on android 13
I have an app that I designed private for my company .... which gets permissions imei android ID block the use of factory restore unlock OEM unlock lock and unlock screen kiosk mode , and I install it by adb command and work perfect with all devices I have more than 170 devices made in this way and takes a lot of time , I would like to provision my app and placed as device owner through the QR the problem is that I do not know how to do it correctly try many things I saw on the internet , like for example the signed app get the sha256 from the apk and pass it to base64 make the json but I don't understand if I have to configure something else in the app for the provisioning I tried to scan a generated qr with everything correct and it didn't work it says contact your IT support for more information if someone can guide me it would be great, android 12+ a friend sent me some java and kt files for provisioning that worked for him, but for my app it doesn't work. my app has no icon because I need to pass silently and already does but as I say the problem is that I do not know if I am missing a file or a specific configuration I am missing only this and I would be grateful if someone can help complete it or guide me, I saw options like google workspace but I could not modify the block screen to be customized, try with the api google managament android and also does not let you create the company by command then I'm desperate and do not know what to do Thanks for read229Views1like2CommentsSamsung devices getting stuck during enrolment when using zero-touch or QR in Germany
Hello, We are currently supporting our German-based client enrol and manage over 700 Samsung (Android 14) tablets and phones into their Microsoft Intune tenant, both dedicated and fully managed. Over the last 2 months we have been having significant issues with enrolment when using all methods except token based (afw#setup), whereby the device gets stuck and hangs at the 'Install Work Apps' screen for several hours until they finally install and enrolment can continue. We have tried multiple troubleshooting steps but without an easy way to access the logs from the enrolment screen I have an inclination that this is not a Microsoft issue since the device does actually appear in Intune as enrolled (just not registered in Entra given it doesn't reach that UI step). We have tried enrolling devices into a completely fresh Microsoft tenant with no app or device configuration and the stuck issue still persists. The issue appears for brand new, never enrolled, devices straight from our vendor so it's not an Entra/Intune object caching problem either. Interestingly though, this issue doesn't happen when devices are enrolled from the UK, whereby methods like Knox zero-touch and QR work as expected and complete within a few minutes. The client is currently German-based but is using Starlink as their primary ISP with an any/any rule on the onboard firewall (for now), so I do wonder whether this could be Starlink or Google Germany related. Looking for some urgent assistance on this please so we can support our customer and avoid using the clunky token-based enrolment process. Thanks, Ethan611Views0likes0CommentsWPCO Enrollment into Google Workspace using Zero Touch
Hi there! I am implementing Zero Touch enrollment for our newly purchased Android devices. It is working well and our testing devices end up in "Fully Managed" state after enrollment. I have been wondering if the enrollment could be adjusted so the device ends up in "Work profile on corporate-owned" (WPCO) state instead. I have done a little research and Android spec should allow a device to end up in WPCO state after it is enrolled via Zero Touch. Is this end result achievable with following combination? Device: Samsung with Android 14 Enrollment: Zero Touch during device setup EMM: Google Workspace Google Workspace AFAIK does not have any switch for this in UI. Could the management mode be configured during Zero Touch by using DPC extras set in Zero Touch portal? Developer oriented documentation suggests this is governed by EXTRA_PROVISIONING_MODE. I have tried following Custom Configurations in Google Zero Touch portal so far (all targeting com.google.android.apps.work.clouddpc) : { "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_FORCED_DOMAINS": "[\"mycompany.com\"]", "PROVISIONING_MODE": "MANAGED_PROFILE" } } and { "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_FORCED_DOMAINS": "[\"company.com\"]" }, "android.app.extra.PROVISIONING_MODE": "2" } and { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "<SIG-CHECK>", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_ROLE_HOLDER_SIGNATURE_CHECKSUM": "<SIG-CHECK>", "android.app.extra.PROVISIONING_ROLE_HOLDER_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "<TOKEN>", "com.google.android.apps.work.clouddpc.EXTRA_FORCED_DOMAINS": "[\"company.com\"]", "PROVISIONING_MODE": "MANAGED_PROFILE" } } In all three case the devices goes trough Zero Touch enrollment. Device Policy is installed. User is required to log in with a Google Account with company.com account. The device ended up in "Fully Managed" state in all three cases...403Views0likes0CommentsNot all devices in Zero Touch Portal are forcing a fully managed profile.
We have Zero Touch and use Intune. We do not have Intune linked to Zero Touch. We created a configuration in Zero Touch. The devices should enroll as fully managed. Several devices are successfully enrolling as fully managed however, some are being prompted to set up a work profile rather than enroll as fully managed. It doesn't seem to be consistent as to make, model or OS version. All of the devices below are in Zero Touch and should have been enrolled as fully managed. They all point to the same configuration in Zero Touch. Also, some devices prompt for work profile setup but then only go so far before endinto a screen that says the device cannot be setup. Any insight or advice would be appreciated. Thank you, Nancy968Views0likes4Comments