Forum Discussion
Android Zero-Touch not working on new Samsung devices
Switching methods won't help anything really, it's not an MDM issue until after the "managed by your organisation" message in the wizard.
It sounds like the devices haven't been registered properly by the reseller, since most other things are ruled out.
Ask the reseller to de-register and re-register, ensuring the used identifiers are correct. If there's dual SIM support with the devices the reseller may have additional steps to take.
ZT is most definitely not more secure, so there's no reason not to try KME if you're interested in doing so. KME adds the benefit of allowing you to self-upload devices you own, which Google will not add to ZT.
How are you getting on?
The product itself isn't adding more security, but I believe the process of zero touch enrollment helps in preventing theft since devices are not usable when not enrolled in MDM successfully.
Which does Samsung Knox as well. both do Zero-Touch-Enrollment the same way, just different systems.
