Forum Discussion
Automatic system updates with mobile data
E-FOTA works next to an existing MDM solution, so yes it will work with your MDM as well. When enrolling new devices, make sure to have a Knox E-FOTA campaign assigned to them in the Knox portal. If thats done, devices will recieve E-FOTA automaticly, you don't need to push an app or permissions.
When deploying E-FOTA to existing hardware without resetting them, you have to push the app and set some permissions (if possible, use the Knox Service plugin for setting FOTA permissions: https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/get-started/minimum-requirements/)
E-FOTA is developed by Samsung, all tough they share some API's with other vendors they do not share all of them. E-FOTA is such a that only works via their portal, the API it utilizes is not available for others.
Hey Lizzie, again thanks for your reply.
I came here after opening a long ticket with my EMM, their final conclusion was:
Regrettably, the EMM does not provide an option to configure the network type for downloading the Android OS update. It operates solely on the default setting of WiFi only. In the absence of WiFi, it is anticipated that a notification regarding the availability of the OS update will be displayed. Therefore, I must inform you that utilizing only mobile data may not allow for the OS update unless it is manually initiated.
I guess my question is, is this an issue where the Android API does not allow for automatic system updates with mobile data or is the issue that my EMM has not "integrated" this option?
Do you know of any additional forums/contacts which may help me?
Thank you,
Juan
