Forum Discussion
Automatic system updates with mobile data
E-FOTA works next to an existing MDM solution, so yes it will work with your MDM as well. When enrolling new devices, make sure to have a Knox E-FOTA campaign assigned to them in the Knox portal. If thats done, devices will recieve E-FOTA automaticly, you don't need to push an app or permissions.
When deploying E-FOTA to existing hardware without resetting them, you have to push the app and set some permissions (if possible, use the Knox Service plugin for setting FOTA permissions: https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/get-started/minimum-requirements/)
E-FOTA is developed by Samsung, all tough they share some API's with other vendors they do not share all of them. E-FOTA is such a that only works via their portal, the API it utilizes is not available for others.
What is your current MDM?
I believe your only option might be to start using Knox E-FOTA (single license or as part of the Knox Suite, can be a 1,2 or 3 year license or a monthly based license). In there you can set priorities on what connection should be used and when:
You could also control when an update is executed, wether or not a user can delay it and by how long and how many times it can be delayed. (max 3 times). It also gives you the option to let all devices update to the latest version according to set parameters, giving you some peace of mind that it is all handled without you needing to push these updates again as you are doing now.
The default update options in most MDM solutions do not offer an option to update over mobile connecting, and the Knox service plugin does not either so that won't help you with most EMM's. I'm not sure if there is even an API for Android for this but Samsung has it as shown above.
Hello Michel, thanks for your reply, it is very insightful!
Unfortunately, due to company policy I cannot disclose the MDM we are utilizing.
Do you know if Knox E-FOTA is compatible with other MDM providers? It is currently not feasible to switch our MDM provider but having this feature would be extremely useful for us.
Another question is, if Knox E-FOTA is able to provide this functionality, shouldn't other MDMs be able to integrate it as well?
Thank you and best regards,
Juan
E-FOTA works next to an existing MDM solution, so yes it will work with your MDM as well. When enrolling new devices, make sure to have a Knox E-FOTA campaign assigned to them in the Knox portal. If thats done, devices will recieve E-FOTA automaticly, you don't need to push an app or permissions.
When deploying E-FOTA to existing hardware without resetting them, you have to push the app and set some permissions (if possible, use the Knox Service plugin for setting FOTA permissions: https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/get-started/minimum-requirements/)
E-FOTA is developed by Samsung, all tough they share some API's with other vendors they do not share all of them. E-FOTA is such a that only works via their portal, the API it utilizes is not available for others.
