Forum Discussion
Copy-paste issue (COPE)
I just tested the policies mentioned by Moombas , and it seems to do exactly what you want. When set up like shown in the picture below, i'm unable to copy and paste text or files from work to personal while still being able copy from personal to work.
This can be configured within the KSP plugin, the screenshot is from Knox Manage but it shows the KSP part which works the same for both.
- Set Enable work profile policies to true
- Find RCP policy (premium function, you need the free KPE licenses from your knox tenant)
- Set as shown in above picture.
Thanks for testing. I would say I have the same config:
KSP has no errors on the phone, displays new profile name and all the settings, but I still can launch Chrome in work profile, copy text and paste into any app in the personal profile.
- Michel8 months agoLevel 2.3: Gingerbread
Did you enter a KPE license? You need to generate one and then add it to KSP. Knox Platform for Enterprise licenses | Knox Platform for Enterprise | Samsung Knox Documentation
And, not sure, you might need to enable "Device-wide policies (Selectively applicable to Fully Manage Device (DO) or Work Profile-on company owned devices (WP-C) mode as noted)" as well. I've had some strange issues before when I had this part not enabled.
I've been told that it activates some aspects that are also needed by the work profile policies (someone didn't think this one trough I think 😅)
- Simon8 months agoLevel 2.0: Eclair
The license is there (deleted it in the screenshot). KSP on the device displays message "Successfully activated license key ending with..." So I ruled license issues out
Added additional setting as per your message:Still the same experience - can copy text from work profile apps.
Would be funny if it wasn't sad 😑
- Moombas8 months agoLevel 4.1: Jelly Bean
Maybe now it makes sense to open a support case @Samsung but one thing you could check before (and maybe grab for such a case) is enabling the debug mode and check what it tells you. Maybe for some reason the clipboard poilcy fails to apply. But if not, there is maybe an issue in the firmware or so.
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