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TomaszP's avatar
TomaszP
Level 1.6: Donut
5 months ago
Solved

Devices added via IMEI, and deleting them using s/n

Hello, We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers. Is it possible to remove these devices from the system using their serial numbers? Or do...
  • jasonbayton's avatar
    jasonbayton
    5 months ago

    Hi there

     

    ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
5 months ago

Both IMEIs and SN indeed! 

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
5 months ago

I meant for the same device but I'm pretty sure you as well and this should work 😉

  • TomaszP's avatar
    TomaszP
    Level 1.6: Donut
    5 months ago

    okay, thanks everyone- i will keep that in mind 😛