Forum Discussion
Factory reset notice after enrolling device
Lizzie, is there a known reason for this to still be occurring?
EDIT: sorry just realised this was specific to the Play store not updating, BUT this article is getting referenced elsewhere as t...
Hey Leo,
Thanks for the nudge on this, I'm not sure how I missed your comment.
Sorry for the confusion here, WIFI or mobile data in general is fine, it just needs to be connected to the internet during setup and so if it isn't and then connects after setup we have seen this notification in the past.
It sounds unlikely that this is the case, so a bug report / screen recording of the process would be a great help here. As I say you could send this via your EMM or you can send it to me via the Community Inbox. Happy to provide more information if you need help with this.
Once again sorry for the delay, hopefully we can get more insight into what's happening.
Speak soon.
Lizzie
