Forum Discussion
[FIXED] Service Announcement: Available work apps missing in Managed Play Store on device
Hello everyone,
Just closing this thread now as this has been resolved and I want to prevent any potential confusion. If you are experiencing something similar, please explore the rest of the community to see if this is already been mentioned or please do create a new post here in the community.
Thanks so much,
Lizzie
Hi Lizzie ,
at which version is this fixed?
I have currently one store here where all devices missing one app in playstore:
App: RagnCycle
Android: 13
MDM: Mobicontrol (App is listed in the agents own application list)
Playstore Version:
And there are no updates available/found by the device for playstore or other apps.
Hey Moombas,
Thanks for sharing you are experiencing something similar. This was fixed initially at the beginning of October on the latest version at that time.
I'm highlighting the comments here internally, but as you can see there are slight variables in all of the experiences above, so it could actually be something separate. I wonder would you mind reporting this via your EMM and then collectively we can get more information on this please?
Thanks again,
Lizzie
I'm still investigating but need feedback as this is specifically only one store and the app is only available in that country, so i can't test myself.
That was the reason i asked for a version so i can rule that issue out or focus on that. The country is told to do a reenrollment for testing if this ends up the same then I (as always) rise a ticket at the MDM.
