Forum Discussion

Google Community Manager

2 years ago

Solved

[FIXED] Service Announcement: Available work apps missing in Managed Play Store on device

Updated 12th October, 2023 Current status: Fix implemented Issue description: We've received multiple reports that some approved apps are not displayed in the Managed Play store on device...

Apps

Lizzie
8 months ago
Hello everyone,

Just closing this thread now as this has been resolved and I want to prevent any potential confusion. If you are experiencing something similar, please explore the rest of the community to see if this is already been mentioned or please do create a new post here in the community.

Thanks so much,

Lizzie

TimHardy

Level 1.5: Cupcake

2 years ago

Hi Lizzie, Sorry for the delay.

Following the initial fix it is working as expected on the majority of new enrolments however we still see the issue on approx. 2 out of 10 new enrolments in to WS1. Play store is missing all optional apps for upto 2hours post enrolment.

Prior to the fix we were seeing the issue on approx. 6 out of 10 enrolments so there has been a noticeable improvement

We have also reported this back to VMware

GreggH

Level 1.6: Donut

2 years ago

I echo this experience mentioned above.

Last week we had a session setting up 40 new devices (Samsung XCover 6 Pro on Android 13) via KME and 10 of the devices were demonstrating this fault with the play store cache clear not remedying it.