Forum Discussion

Figlovsky_K's avatar
Figlovsky_K
Level 1.6: Donut
2 years ago
Solved

Gmail "allow_unmanaged_accounts" restriction issue

I'm trying to configure Gmail via managed configuration. I discovered that inside the apk there is a bool restriction "allow_unmanaged_accounts" (Allow Unmanaged Accounts), but it is not mentioned in...
Apps
Management
Work Profile
  • ReeceK's avatar
    ReeceK
    2 years ago

    Hi Figlovsky_K 

     

    Hope you are well?. 

     

    Further to my last post, we have been looking into this issue internally for you. As a result, we have just posted a service announcement which should be able to support with the question you have.  I have attached the service announcement here. 

     

    Thank you again for the question, we really appreciate your input. If you do require further support, please feel free to reach out.

     

    Thanks,

    Reece.

     

Figlovsky_K's avatar
Figlovsky_K
Level 1.6: Donut
2 years ago

Thanks for the reply, I checked it.
After applying the settings, the application UI still allows you to add other accounts, including the exchange account

I also made sure by calling getApplicationRestrictions  that all data was transferred correctly.
In my case ""allow_unmanaged_accounts" value has no effect. Regardless of whether it is true or false

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
2 years ago

I never needed this setting but if you press on "Exchange and Office 365" you are really able to add/enter something or is an error message been shown then.

If you are still able to enter something i'm really interested at a response from someone from Google to clarify.

  • Figlovsky_K's avatar
    Figlovsky_K
    Level 1.6: Donut
    2 years ago

    Yeah, after selecting "Exchange and Office 365" there are no errors and the account can be added without problems

    • Moombas's avatar
      Moombas
      Level 4.1: Jelly Bean
      2 years ago

      In that case maybe Lizzie or ReeceK can ask internally about that?

      • ReeceK's avatar
        ReeceK
        Former Community Manager
        2 years ago

        Hey Moombas,

         

        Hope you are well?

         

        Thank you for bringing this to our attention; we much appreciate it. I have responded to the remark with further questions as I escalate this to internal departments.

        Thanks,
        Reece. 

         

         

Recent Discussions