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Figlovsky_K's avatar
Figlovsky_K
Level 1.6: Donut
2 years ago
Solved

Gmail "allow_unmanaged_accounts" restriction issue

I'm trying to configure Gmail via managed configuration. I discovered that inside the apk there is a bool restriction "allow_unmanaged_accounts" (Allow Unmanaged Accounts), but it is not mentioned in...
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  • ReeceK's avatar
    ReeceK
    2 years ago

    Hi Figlovsky_K 

     

    Hope you are well?. 

     

    Further to my last post, we have been looking into this issue internally for you. As a result, we have just posted a service announcement which should be able to support with the question you have.  I have attached the service announcement here. 

     

    Thank you again for the question, we really appreciate your input. If you do require further support, please feel free to reach out.

     

    Thanks,

    Reece.

     

ReeceK's avatar
ReeceK
Former Community Manager
2 years ago

Hey Figlovsky_K 

 

Thank you for your question 😊 
 
Since I'm just getting acquainted with the issue, would you mind providing me with some more information on the matter? I want to ensure I have all the necessary details to assist you effectively.
Also, could you verify the version of the Gmail app currently installed on your device?
 
Looking forward to helping you further with this.
Reece

  • ReeceK's avatar
    ReeceK
    Former Community Manager
    2 years ago

    Hi Figlovsky_K 

     

    Hope you are well?. 

     

    Further to my last post, we have been looking into this issue internally for you. As a result, we have just posted a service announcement which should be able to support with the question you have.  I have attached the service announcement here. 

     

    Thank you again for the question, we really appreciate your input. If you do require further support, please feel free to reach out.

     

    Thanks,

    Reece.

     

    • Figlovsky_K's avatar
      Figlovsky_K
      Level 1.6: Donut
      2 years ago

      Hi Reece,

      Thank you for your help, I will monitor the status of the announcement.

      In my case, the problem occurs on the version "2023.09.17.567125956.Release". If you need any more information about the problem, I will be happy to help 🙂

      • ReeceK's avatar
        ReeceK
        Former Community Manager
        2 years ago

        Hey Figlovsky_K 

         

        Thank you again for providing this information. Its been very helpful.‌ ðŸ˜Š

         

        I will also return to this post once I receive an update to ensure that the issue has been rectified on your end. 

         

        Thanks,
        Reece.

         

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