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02-08-2024 10:58 AM
I am very concerned about the Enhanced GPP features coming soon that are currently being piloted in other regions.
https://security.googleblog.com/2023/10/enhanced-google-play-protect-real-time.html
This is not a welcome feature whatsoever for the fully managed space where we have business apps written internally that are being installed on business devices, owned by that business. In no way do we want Google sitting in between deciding whether a very legitimate app written internally for an organization should be installed on devices that are purchased and owned by the same organization on fully managed devices. I would like a way to disable GPP completely, or at a minimum whitelist applications from scanning as we don't want Google interfering in the business operations.
GPP is a helpful consumer protection features but fully managed devices should have the ability to be opted in or out of the program. Otherwise GPP can incorrectly flag a mission critical app and disable or remove it from a device, thereby bringing down a line-of-business application and an end customers operations. While the intentions of GPP are good, by blocking business apps Google themselves is becoming the malicious actor that GPP is ironically trying. to prevent.
Solved! Go to Solution.
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09-16-2024 02:09 AM
Hi all,
My name is Melanie and I am a Product Manager on the Android Enterprise team. Lizzie highlighted your discussion here back to our team. Thank you for your feedback and the useful discussion.
Reading through your feedback, we’ve picked up on a point that was consistently mentioned around private company apps being scanned, so we wanted to provide you with some additional information around this.
Google Play Protect (GPP) is designed to help protect against malware. By default, GPP asks users to send unknown applications to Google for scanning. This is because apps installed via Google Play or Managed Google Play are already scanned, but applications side-loaded (including installed through EMM installers) are not. This is what triggers the "Send app for a security check?" dialogue.
Several of you mentioned you would prefer not to send private company apps, especially on company-owned devices, externally to Google servers. The servers involved in this processing are kept isolated and protected within Google, but we still acknowledge that some organizations may prefer not to upload any data to external servers.
Additionally, we acknowledge that the “Send app for a security check” message can be confusing to device users, especially as they may not be the app or device owners and are therefore unable to make a decision on this.
Based on all of your feedback you’ve provided, last week we made a change preventing unknown applications (e.g. private side-loaded apps) from being uploaded to Google servers on Fully Managed devices or Managed Work Profiles.
Please note that GPP is still running on these devices as usual, and is still comparing these apps to known PHAs. (So if an app is highly likely to be a PHA, users will still see the "Harmful app blocked" dialogue.) We’ll be updating our GPP Help Centre article shortly to reflect this change.
This change went live across all online devices on September 6th.
Thank you once again for your feedback and we look forward to hearing more across the community conversations. If you have any additional questions on this, please do feed them via Lizzie.
Melanie
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02-14-2024 07:24 AM
Honestly something that could easily* be accommodated with a flag identifying applications as EMM-installed. If GPP sees a sideloaded app come from a DPC, enterprise-hosted store, or come down as a private application, don't mess with it.
I'm all for protections in enterprise use cases as well as consumer, but blocking based on permissions used alone is ludicrous.
@Lizzie for viz.
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02-14-2024 08:15 AM
This would be an acceptable fix.
If we have DO permissions on the device, it seems that whatever has DO permissions should own what is on the device - including the applications. The owner should be able to see the applications on the device and flag them saying "yes, that's mine - don't touch it."
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02-14-2024 07:38 AM
That would be an acceptable solution to this as well! I wouldn't mind some sort of allow list or ignore list however to tell GPP which apps it can safely ignore from scanning. That way we could still leave it enabled for its benefits while not risking accidental flagging of mission critical business owned apps on business owned devices.
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02-08-2024 12:34 PM - edited 02-08-2024 12:35 PM
I wrote this post and then joined a customer call only to be faced immediately with more GPP annoyances. "To protect yourself and others...". No thanks Google. This is a fully managed corporate owned asset running a corporate developed and maintained mobile device. End users on shared devices should not be seeing this kind of prompt.
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02-12-2024 02:03 AM
Out of curiosity, how do you distribute your internally developed apps.
- Manually adding the .apk to the deviec and installing it ?
- Uploaded it to the "Private app" section in Managed Google Play ?
- Created a Google Play Developer account and made the app "Private" and distributed it through those channels to the organization ?
Are you using any EMM for management of your devices ?
Without knowing, my best guess would be that depending on how you distribute the app you might see different results.
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02-12-2024 05:50 AM
None of the above. My EMM installs the APKs directly on the devices as it has a custom DPC. I do not want to use Managed Play for install as it’s slower, less predictable, and has horrible version control. Just like I don’t want Google scanning my apps I also don’t want them installing the apps either.
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02-08-2024 12:29 PM
We also need a programatic way of disabling this. This pop-up is invasive, and blocks applications that we have knowingly put on managed devices. While this might be a good thing for individual users - Google taking action on behalf of fully managed devices is a problem, and we need to be able to disable this programmatically to keep those applications on the device.