Preferred Password / Passkey / Autofill Missing Policy

HalvorsonD
Level 1.6: Donut

‎10-21-2024 10:15 PM

Since the installation of Android 15, I'm now unable to set a preferred Passkey / Password service on the phone, and it says its being blocked by an IT policy, contact an admin. 

 

Being the admin, and reviewing setting multiple times, there is no policy set that comes close to this.  Is there a way to allow this to be used in an enterprise, or is there no fix and it's a hidden policy? 

 

 

1 REPLY 1

edhgoose
Level 1.5: Cupcake

2 weeks ago

I'm also seeing this problem since Android 15. Backup is also not available for me either. I wonder if the two things are related.

 

I've spent some time on a call to Google Support and they suggested the feature is only available for iOS, and weren't able to tell me why it stopped working in Android 15.

 

I saw https://issuetracker.google.com/issues/385775377 has been raised too - but no response on that yet. @Lizzie anything you can do to emphasise the importance of getting this fixed would be greatly appreciated.

 

Thanks,

Ed