Forum Discussion

Level 1.6: Donut

8 months ago

Welcome to Chrome prompt during Samsung Knox + Intune Enrolment

I am deploying fully managed work profile through Knox+Intune, after the end user sets Wi-Fi (or uses Mobile Date) and downloads the Knox settings to point to the chosen EMM Provider the prompt below...

Level 1.6: Donut

8 months ago

Thanks for the response.

Unfortunately I don't believe the advised post relates to the same issue as we are not utilising ZTE and it is not redirecting to the Google Play Store in this instance.

This is specifically after accepting the Google Services Terms and prior to redirecting to the Microsoft Sign in Screen as part of Intune enrolment

Alex_Muc

Level 2.3: Gingerbread

8 months ago

I would suspect an error around the DPC+Intune if the enrollment is not running correctly. It doesn't really matter in my opinion whether KME or ZTP starts the enrollment here.

To narrow down the error exactly, you would have to run a bug report / sysdump when the error occurred and open a ticket with Microsoft. Depending on the cause of the error, they may have to solve it themselves or open a ticket with Samsung or Google.