Forum Discussion
Zero-Touch-Registration is not available
- 2 years ago
Hello everyone,
I hope you are doing well.
I wanted to come back to you all with some positive news a fix has been implemented for this issue. I've heard from a couple of you that this is now working. If you could all check your impacted devices please to see if this has been resolved and let me know, that would be a great help.
Once again a massive thank you for all the feedback you have shared in this discussion, it has really helped to get this resolved.
Hope to hear from you soon and thanks again.
Lizzie
P.S - I will mark this as resolved and update the service announcement, but do keep me posted if you believe this isn't the case. Thanks.
- 8 months ago
Hey everyone,
I hope you are doing well. As this issue is now resolved and it's quite a long discussion, to avoid confusion with any future comments I'm going to close this topic for new replies now. I hope this is all fine with you.
If you are experiencing something similar or want to discuss something related, please do create a new topic here in the community (here is the direct link to do it) and we can carry on the conversation.
Thanks so much,
Lizzie
Hello Lizzie,
Even we can confirm that we have a Samsung S22 modell that is getting the same error.
I can see your comment is from 3 weeks ago. Any update on this?
//Arif
Hello Arifn,
I hope you are doing well.
The latest update I have is here, but I'm continuing to monitor and if I hear any update on the timeframe I'll let you know.
Do keep me posted on your side if you can.
Thank you,
Lizzie
- Arifn2 years agoLevel 2.0: Eclair
Hello Lizzie ,
Thanks for the update! So I could recreate the problem my self with a brand new Samsung S22 Enterprise Edition. Unboxed the phone and got it enrolled with ZTE without a problem, Android 13 was on the phone. While enrolled I updated to the latest android version 14 and did factory reset. Now I tried to enroll after the reset and got the error message about ZTE not being available. Hope this helps.
Kind regards
Arif