Hi Lizzie, This was a TCL 505 we where adding to our existing fleet of pixel phones.We would use these phones in a kiosk mode. Wim

Hello Lizzie,I know what happend now. Our supplier had enrolled our new phones in the wrong zerotouch config. They enrolled it in android enterprise essentials.They have corrected it and now all is working well. thxWim

Hello Lizzie, We are having the same issue. RegardsWim