User Profile
JacS
Level 1.5: Cupcake
Joined 11 months ago
User Widgets
Contributions
Re: [Day 1] Community festival: Highlighting 3 great resources of information for the Android Enterprise community
Timmy wrote: Hi Android Enterprise community ! As an IT professional with focus on securing and managing different types of devices for customers all over the world, its important to keep up with the changing landscape and be on top of whats going on in the different ecosystems that exist out there. In this post I want to highlight 3 things that I think has had the greatest impact for me and my customers and that I would recommend anyone working within this field to keep an eye on. Android Enterprise Community discussions highlights There have been a lot of great conversations in this community for the past year and I wanted to mention a few that stood out for me and the impact of the community. I'm a strong believer in that whats makes a great product is also the community around it. Being able to interact directly between users using the product, developers and Program Managers working on the product makes the product better. https://www.androidenterprise.community/t5/general-discussions/is-there-any-way-to-disable-google-play-protect-gpp-from-an-emm/td-p/2507 https://www.androidenterprise.community/t5/service-announcements/partial-fix-some-management-policies-are-made-permanent-on/ta-p/1494 https://www.androidenterprise.community/t5/admin-discussions/distributing-paid-apps/td-p/653 Android Enterprise Academy https://info.androidenterprise.training One of the best resources I've encountered in my path to learn and understand what Android Enterprise is from a conceptual perspective to more in-depth technical is without a doubt the free training and certificate program under Android Enterprise Academy. There are 3 levels of certification Associate Professional Expert I keep going back to the training from time to time when I need to refresh my memory and I can't say that about a lot of other trainings I've done through out my years. That to me shows how good the quality of the training is. For me who has in the past created a lot of training material and also taught technical classes its important to understand that people are different in how they learn and are able to process information and I find that the training offered here manage to address that with the confinement of online training. Developer documentation 3rd but not least, I want to highlight to the developer documentation. I'm an IT Professional but not a developer, however this has not stopped me from getting value from the developer documentation. https://developers.google.com/android/work/tools https://developers.google.com/zero-touch/guides/overview When it comes to Android Enterprise I have found myself many times going to the developer documentation to understand certain features and in what version of Android they were introduced or trying to understand what is needed to use the features in troubleshooting purposes. Maybe there's a need to create a service request or Incident to your EMM or directly to Google, adding information that could help that points to the documentation is often valuable information that could expedite the handling of the ticket. Are there any discussion that stands out for you ? Or do you have any tips or great resources you want to share ? I want to give a special thanks to Lizzie for all the great work she does here and all the other community members that takes part in the discussions here. Timmy Andersson Device management expert & Freelance consultant www.timmyit.com https://www.linkedin.com/in/timmy-andersson-61408292/ The post highlights key resources for Android Enterprise professionals: engaging community discussions, the Android Enterprise Academy's excellent training programs, and valuable developer documentation for troubleshooting and understanding features. It encourages sharing insights and resources within the community.425Views0likes0CommentsRe: New devices only receive "Enterprise Default Profile" instead of default profile
kvko wrote: Hey there, this is my first post here as I could not find a ticket system for Zero Touch. Since a couple of weeks all new devices only getting the "Enterprise Default Profile" automatically assigned which I deleted during zero touch tenant setup in "Configurations". The default profile I created does not get automatically applied anymore. Unfortunately I can change the default assignment profile to whatever I want but newly added devices still are getting the "Enterprise Default Profile". Changing the device profile after the initial upload (including wrong DPC info) to the created target profile works in bulk. Once changed manually the devices apply the correct DPC. Multiple zero touch instances are affected. How to fix the default assignment profile for newly added devices? Any suggestions? Hi there, It sounds like a configuration issue with the Zero Touch tenant setup. Since the "Enterprise Default Profile" keeps being assigned, even after deletion, you might want to double-check your default profile settings and ensure they're correctly synced. If multiple instances are affected, this could also be a platform-side bug. I'd recommend reaching out to Google support directly or raising the issue through your enterprise account manager. Hope this helps!353Views0likes0CommentsRe: Google Deleted Account that Links Managed Play Store
Hi all, Sorry to hear about the issue with the Intune/Managed Google Play connector. If recovering the deleted Google account isn’t an option, creating a new account for the linkage might be your only choice. Unfortunately, this will likely require re-enrollment of devices, as the link between the old account and the devices is broken. To lessen the impact, consider the following steps: 1. **Communicate Early:** Notify your Android BYOD users about the situation and the potential need for re-enrollment. Clear instructions can help smooth the process. 2. **Plan for Re-enrollment:** If re-enrollment is necessary, provide a step-by-step guide and support to minimize downtime. 3. **Test First:** Before asking all users to re-enroll, test the process with a small group to identify any issues and refine your instructions. 4. **Backup Data:** Ensure users back up any important data on their devices before re-enrollment to avoid data loss. 5. **Engage with Microsoft Support:** Reach out to Microsoft support for any specific guidance or tools they may offer to help with the transition. Hopefully, this helps reduce the disruption to your users. Best regards,2.3KViews0likes0CommentsRe: Copy-paste issue (COPE)
Hi there, It sounds like you're facing a tricky situation with managing copy-paste between work and personal profiles on COPE devices. You've already done a lot of groundwork by exploring Intune settings, OEMConfig, and even delving into Google Enterprise solutions. Regarding your question, AMAPI (Android Management API) can indeed be used to enforce stricter policies, but integrating it with Intune might not be straightforward, as Intune generally abstracts a lot of the lower-level controls that AMAPI provides. For crossProfileCopyPaste, while it's possible to control this through DPC extras in a pure Android Enterprise setup, doing so within the confines of Intune can be challenging, especially since Intune's configuration options may not expose all the granular controls you need. You might want to consider setting up a custom policy using Intune’s Device Configuration Profiles, where you can explicitly block copy-paste actions via App Protection Policies. This might not directly expose crossProfileCopyPaste but could achieve a similar effect by limiting data sharing between work and personal profiles. Additionally, you could explore Samsung Knox's advanced settings in more detail, as Knox provides more granular controls over work profiles that could complement what Intune offers. Combining Knox with Intune might give you the additional layers of security you're looking for. I hope this helps, and feel free to reach out if you have more questions!2.9KViews0likes0Comments