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SZAD
Level 1.5: Cupcake
Joined 30 days ago
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Error 403 permission denied cannot access Zero Touch Portal
Our ZTE partner Motorola has created a Zero touch account for our company, but when we try to access the portal (https://enterprise.google.com/android/zero-touch/customers) we get an error 403 that we do not have access. Also when accesing the "Manage zero-touch devices" setting inside the "Enrollment" sub-menu we get an server error. We already had a ticket with them and we went through the sttings tigether, but we didn't find the underlying issue and the reseller suggested we contact Android Enterprise support. We also checked that the email address was the correct one, and we also got an email from the android provisioning service that "Motorola has created your zero-touch enrollment account"192Views0likes2Comments