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EricW
Level 1.6: Donut
Joined 2 years ago
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Re: Zero-Touch-Registration is not available
Yesterday, I was able to setup a brand new out of the S23 phone from Verizon with no issues. I checked that it was listed in our Android Zero Touch portal, made sure it had the correct assigned configuration. Turned on the phone and it went through the zero touch setup and connected with Microsoft Intune just like it should with no issues. Hopefully that is a good sign, that the issue is getting resolved.9.5KViews0likes3CommentsRe: Zero-Touch-Registration is not available
Thank you, I had the code in the wrong place, but using the QR Code Tiger online app is yeilding me with an error message: Wrong QR Code Ask your IT admin for the correct code. So I must need to use a better QR code generator? My code that I was able to download from Intune is: { "qrCodeContent": { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "I5YvS0O5hXY46mb01BlRjq4oJJGs2kuUcHvVkAPEXlg", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "NDEBIBNS" } }, "expirationDate": "0001-01-01T00:00:00Z" } Intune does have a spot that allows you to edit the scope tags of the token but that yields in a no access error message, and I am using the super admin.9.7KViews0likes2CommentsRe: Zero-Touch-Registration is not available
I did, I got an error message, saying that "the application was not found in the Managed Play store. (0xC7D24FBB). When I attempted to use a web browser to access the Galaxy Store and install it told me that the app was not compatible for this device and said the model number was for a S8 phone. Very strange, but yet all the other apps installed.9.8KViews0likes0CommentsRe: Zero-Touch-Registration is not available
Yes, thank you Moombas, I have that in my Zero Touch configuration, but I do not know where to put that in the Microsoft Intune provisioning token. Yesterday I did find a forum where people said they added that to their QR, but no one gave any type of instructions on how to do that. I tried saving it as a Json file and add the code and use our QR Tiger account to create the QR code again but it didn't work.10KViews0likes4CommentsRe: Zero-Touch-Registration is not available
I wanted to add more information about provisioning a device directly to Intune by using the QR code token, that bypasses the Zero Touch. What I lost was all the native Samsung apps and the Galaxy store. I was able to learn how to get the apps back by following this information Manage Android Enterprise system apps in Microsoft Intune | Microsoft Learn. But for some reason the Samsung Gallery has decided that it is not available and compatible with the S23 that I am trying to setup. It seems to think it is a S8 phone. So, I Installed the Google Gallery app, the only issue is that you can't access the gallery directly from the camera. As far as I can tell that is my only issue. I was able to compare Samsung apps that are in use, on a non-managed Samsung S20 phone. I added the following Samsung apps using the method in the link above: Samsung Clock, Galaxy Store, Weather and Wi-Fi Calling, and attempted the Gallery. That is working out. Would prefer to have that code that is in the Zero Touch config that says to leave the native apps.9.8KViews0likes0CommentsRe: Zero-Touch-Registration is not available
Thank you, I have discovered this issue this week when a user accidently wiped their phone. It is a Samsung S22 same issue with an S23. We use Microsoft Intune. Strangely when I went to Intune to check the ZTE it asked me to re-enroll. Nothing changed. I got Microsoft on a support call. They told me to contact Android support. I stumbled somehow into this thread and was happy to see I am not the only one having this issue.14KViews0likes0Comments