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kc
Level 1.6: Donut
Joined 12 months ago
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Re: Samsung S23 with Knox Mobile Enrollment fails to enroll in Intune
In our case, the issue was resolved with OneUI 6.1. Samsung told us it was a bug in 6.0. We had to wait for the S23s to start shipping with 6.1 pre installed, then KME went fine. We only have S23s, no S24s, though. I hope the issue hasn’t come back…. What is the “plus sign?” KME should be like Zero-Touch. The enrollment should be automatic, without needing to “6 tap” or anything else….4.5KViews1like2CommentsRe: Zero-Touch-Registration is not available
Is this issue/event completely over? We are having issues in a somewhat similar scenario. In our case, it is with Samsung S23s with Android 14 enrolling into MS Intune, while using Samsung Knox Mobile Enrollment (as opposed to Google Zero-Touch Portal). The process gets to a point where Chrome is browsing to https://play.google.com. The page just says: Please click here to continue. No matter how many times we tap on that page, nothing happens. Eventually, if waiting a long enough time, the phone just restarts and is in some weird state. This is what it looks like. We've asked MS, but they say once they direct the page to Google's server, then it is all controlled by Google at that point. Incidentally, I tried to start a new post with this, but, after waiting several hours, it never showed up. I'm assuming it was rejected? Thanks.9.6KViews0likes0CommentsSamsung S23 with Knox Mobile Enrollment fails to enroll in Intune
I was wondering if anyone else was having problems enrolling Samsung S23s using Samsung Knox Mobile Enrollment into MS Intune? I read the other thread about S23s and Zero-Touch failing, but that seems different than what we see. We get to a point where Chrome browses to https://play.google.com. The page says: Please click here to continue. No matter how many times you tap that link, nothing happens. Everything is just stuck. If you wait a long time, the phone just restarts and is in some weird state. Using the QR code works fine. Also, other models, like the Samsung S20, enroll just fine using Knox Mobile Enrollment into Intune. This is what it looks like. I opened a case with MS, but they say that is Google's page, and they can't control what it does.6.8KViews0likes11CommentsRe: Blocked USB file transfer
We are experiencing the same issue with Intune. I believe it is related to what Jasonbayton is talking about. The settings in the Intune portal are Block or Not Configured. I think that is why the default value is "null." Are you saying you used MS Graph to modify the Device Restriction Profile explicitly to "true?" So, you went around using the Intune Portal?20KViews0likes1Comment